Covid-19, What’s up ?

Covid-19, What’s up ?

Information Coronavirus

Exceptional measures following the postponement of campsites opening dates in France // Date of first online publication on March 17th, 2020 - Update on April & on May // Last update on August 27th.

Information Covid-19

27.08.20

The Var, placed in the red zone27

Following the latest government announcements, the Var is placed in red zone from August 27th. This means that the virus is present in the region and that there is a need for greater respect for barrier gestures and social distancing. “Raising the alarm signal does not mean that we are in a serious situation as at the beginning of the year, we are still very far from it”mentioned Jean Castex during his speech.

The movement of people is of course possible, for personal and / or professional reasons. No additional restrictions are imposed. Only the wearing of mask is compulsory in closed public places (shops, supermarkets, offices …) and recommended where social distancing is difficult to respect (in markets, squares, alleys, queues …).

Regarding camping, our health protocol continues to be applied by our teams and our customers. We are ready to welcome you in optimal conditions. You will find below the “Covid-Gestures” set up at La Bastiane and sent by email to each family before their arrival:


 

29.05.20

Opening 2020 from Friday June 05th to Monday October 12th

Within the framework of the sanitary measures in force and for the respect and the safety of all, here is the protocol implemented by the La Bastiane campsite and applicable from June 05, 2020:

  • Welcoming you :

Park on the main carpark at the entrance to the campsite. Bring your paper or digital voucher and go to reception to register your stay. Warning: only 1 person per family is allowed to enter the reception office, wearing a mask. and hand disinfection. Once your contract details have been verified, an underwriter will drive you to your location.

  • Getting around:

Move freely through the campsite aisles without wearing a mandatory mask, except in enclosed areas such as the grocery store, laundromat and reception. Hydro alcoholic gel dispensers are located at the entrance to each common area. Note that the common sanitary blocks will be closed until 09 July 2020. (Except the WCs in the pool block A).

  • Eating:

Enjoy more than 500m² of open and modular space: Lounge Bar and Agora, Restaurant, Snack, Pizza. On-site service or take-away sale, respecting barrier gestures and social distancing. Grocery store 7/7 with fresh bread on order from 8am.

  • Bathing:

The aquatic area extends over more than 1150m² consisting of a 900m² solarium and 250m² of heated pool. While respecting barrier gestures and social distancing, the number of deckchairs had to be reduced to limit the number of people at the same time: 280 people maximum, swimmers and non-swimmers. Wearing a mask is not compulsory.

  • Entertainement :

Free access to the multisports grounds, bouncy castle, playgrounds and bowling alley. The loan of sports equipment is still in force in compliance with health standards. Only fitness equipment and the metal play structure will be closed for hygienic reasons. You will be offered an adapted but festive entertainment program from June 25. A detailed travel diary is available at the concierge or downloadable online.

Note that each member of staff has been trained in barrier gestures related to Covid-19. The linen management is ensured by a professional respecting very precise specifications. The maintenance of the common areas will be reinforced and the cleaning of the accommodation will be adapted to the requirements and recommendations of the health authorities. The products used are labeled and standardized.

 


15.05.2020

Following the latest official information, the Yelloh! Village La Bastiane campsite will soon be able to open its doors to welcome its first holidaymakers. From the month of June, the reception of the public as well as the rental of accommodation will be possible while respecting a very specific health protocol.

Covid-Gestures and Health Commitments Protocol made by La Bastiane

  1. Ensure the application of directives and recommendations of public authorities in the fight against Covid-19 (Cf Ordinance No. 2020-315 of March 25, 2020).
  2. Provide disinfectants in the common areas (Cf Campsite map).
  3. Set up floor markings and signage to maintain safety distances between customers in waiting and / or sales areas. Receiving visitors on its site is strictly prohibited to avoid group and gathering effects.
  4. Reinforce the cleaning and disinfection of common areas (including swimming pool, playground, catering and entertainment areas) and adapt them to the requirements and recommendations of the health authorities.
  5. Reinforce the cleaning and ventilation of accommodation. Favor wet cleaning-disinfection. Use virucidal disinfectant products standardized to NF EN 14476.
  6. Supervise the recovery of linen and sheets and provide personal protective equipment to staff. Ideally observe a latency time of at least 3 hours before taking charge of sheets and linen.
  7. If possible, set aside 24 hours to meet a vacancy measure between two reservations during periods when the establishment is not full.
  8. Adapt the entertainment program (including kids ‘and teens’ club (s)) and the opening of services and facilities (including swimming pools) to health requirements and government decisions.
  9. Encourage payment by bank card if possible without contact. Systematically disinfect payment terminals.
  10. Impose respect for barrier gestures on its employees, service providers and customers.
  11. Ensure clear communication on all the preventive measures against Covid-19 implemented in its establishment.
  12. Ensure the implementation and compliance with management protocols in case of suspected contagion to Covid-19. If necessary, accommodation is permanently available to isolate anyone with symptoms.
  13. Quarantine for 14 days any employee with fever and / or other symptoms of Covid-19 or returning from an area declared “Covid-19 risk exposure area”.
  14. Appoint a COVID-GESTES referent within his establishment.

 


17.03.20

Dear customers, the current health context requires us to take precautions in order to preserve everyone’s health. La Bastiane team must take the necessary measures to ensure the safety of its vacationers. The French government announced on Monday April 13 that the containment period should be extended and that public service establishments (such as campings) will remain closed until May 11, 2020.

” La Bastiane cannot therefore accommodate any people until May 11th at least, according to decree. Our estimated opening date has not been determined and will be communicated to you later, depending on the evolution of events.”

For impacted stays, ie between April 11th and May 11th, we offer you the opportunity to save the amounts already paid in the form of credit for a new reservation in our campsite for the 2020 or 2021 seasons. This voucher has a validity period of 18 months maximum. If it is not used within this period, it may be subject to a refund at the customer’s request.

Nowadays, note that stays planned after May 11th 2020 are not affected by this order. If you still want to cancel your reservation, the cancellation conditions remain unchanged:

  • If you have taken out cancellation insurance, the refund may be done by the insurance provided that the reasons for the cancellation are covered by the guarantees. You can consult the terms of contract and file your cancellation loss claim online.
  • If you have not taken out cancellation insurance, no refund will be granted. The cancellation of the stay must be made by mail to info@labastiane.com, a confirmation of cancellation will be sent to you in return and the sums paid will be kept by the camping. Upcoming regulations, due in the context of payment in 3x free of charge will be canceled.

We are available by email or phone if you have any requiries. Take care of yourself and your loved ones.

See you soon at La Bastiane!

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